Privacy Policy

At Lustrous Launder, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your information.

Information We Collect:

When you use our services, we may collect personal information from you, which may include, but is not limited to, the following:

Contact information, such as your name, phone number, and email address.
Payment details, such as credit card numbers or other financial information necessary to process transactions.
Garment details, including descriptions of the items you bring in for cleaning or repair.
Any other information you choose to provide us voluntarily, such as feedback or special requests.
How We Use Your Information:

We use the personal information we collect for the following purposes:

To provide and improve our services, including processing payments, carrying out requested services, and communicating with you regarding your orders.
To personalize your experience with us and tailor our services to meet your specific needs and preferences.
To inform you about special promotions, discounts, and events we think you may be interested in, unless you have opted out of receiving such communications.
To respond to your inquiries, requests, or complaints.
To comply with applicable laws and regulations, or in response to a valid legal request.
Protection of Your Information:

We implement a variety of security measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure. These measures include secure server infrastructure, encryption, firewalls, and regular audits of our systems. We also limit access to your personal information to employees who need it to perform their duties.

However, it is important to note that no data transmission over the internet or electronic storage system can guarantee complete security. While we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with trusted third-party service providers who assist us in operating our business, conducting transactions, or providing services to you, as long as these parties agree to keep your information confidential.

We may also disclose your information when we believe it is necessary to comply with the law, enforce our website policies, protect our rights or the safety of others, or investigate fraud or security breaches.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Your Consent:

By using our website or engaging with our services, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of your personal information as described herein.

Changes to this Privacy Policy:

We may update or revise this Privacy Policy from time to time without prior notice to reflect changes in our practices or services. We encourage you to review this page periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the information below:

Email: [email protected]

Thank you for choosing Lustrous Launder. We value your trust and are committed to protecting your privacy.